We are delighted that the winner of the Best UK Vet Award 2019 is local practice Swanspool Veterinary Clinic.
The awards organised by VetHelpDirect.com and running for the seventh year, are based on genuine pet owner reviews of veterinary practices around the United Kingdom and the winning practice this year, Swanspool Vets, received a huge 1102 positive four and five star reviews from their customers over the last year.
Susie Samuel, Managing Director of VetHelpDirect.com commented: “When animal owners are searching for a vet they want a professional, clean, friendly practice that is good value for money, delivers top customer service and that will above all care for their pet or animal. This is why word of mouth is so important both for local pet owners and farmers. Authentic online reviews give all animal owners a genuine feel for the practice and help them to find a trusted, local vet more easily. We are proud to be able to reward those that are at the top of their league and receive the most positive reviews. “
Partner at Swanspool Veterinary Clinic, Anna Holden commented, “We are ecstatic to win the award for Best UK Vet 2019. It is such as honour and a great reward for the outstanding work our 46 members of staff at the practice deliver day in day out. We are an independent practice in a small market town that has been caring for animals for 145 years. We pride ourselves on providing a traditional all-around service caring for small animals right up to horses and farm animals and it is especially rewarding to be recognised for our work by loyal customer reviews.”
Some of the customer quotes they received are as follows:
“From reception to the dispensary, all staff are professional yet friendly. I could never thank them enough for what they have done for my pets & me over the years and I know it’s all in a day’s work for them; they are highly valued. “
“Best vets we have ever used!”
“Wouldn’t go anywhere else. We have had various pets over the years, mice, gerbils, hamsters, guinea pig, rabbits and now dogs and whichever pet came in, we had the same level of care and concern for the welfare of our pet. Always helpful and ready to give advice, such a great team.”
Congratulations, Swanspool Vets!!